The Department of Community Development, in cooperation with the Department of Government Enablement, announced that all services related to the licensing of social care professionals will be automated through the ‘Tamm’ digital platform.
This move aligns with Abu Dhabi's ongoing digital transformation efforts, designed to provide customers with quick and easy access to the department's services.
Mubarak Salem Al Ameri, Executive Director of the Social Licensing & Control Sector at DCD, said: “The Department of Community Development is keen to ensure a long-term transformation of the social services system in order to meet the highest standards of quality and excellence. The DCD strives to make sure we have the most competent people working in the field of social care because the services they provide have a profound impact on all facets of society.”
He added: “The full automation of social care professional licensing services is now complete and individuals seeking these services can apply through the digital 'Tamm' platform. In line with Abu Dhabi's digital transformation initiatives, we are aiming to enhance customer convenience, and reduce processing time and effort on the part of customers.”
Al Ameri pointed out that the DCD continues to adhere to the basic standards for granting licenses to social care professionals, which includes accessing academic qualifications and practical experience. He highlighted that the DCD evaluates individuals prior to them being granted approval for the license. This evaluation process ensures that licenses are granted to qualified and highly competent professionals capable of delivering social care services at the highest standards of quality and excellence, thus contributing to the department's mission of promoting a decent life for all members of society.
Empowering the social sector
The full automation of social care professional licensing services is a crucial step in supporting and empowering the social sector and its licensed professionals. The improvements will facilitate and accelerate procedures, elevate the performance of licensed professionals, foster the development of their competencies, and progress their skills in line with DCD’s vision to raise the quality of services provided to society.
As part of these efforts, workshops will be conducted to educate professionals on compliance with professional licensing standards and associated violations and administrative fines that can be applied. Professionals will be encouraged to apply for the service that best suits their qualifications and ensures their full commitment to these standards, proving they possess the competencies and skills necessary to perform their duties. This approach reflects DCD’s dedication to improving the quality of services across the emirate and making sure social care professionals are empowered to meet international standards.